NewAny asking?

How long does it take to send and receive money?

Sending and receiving money is instant and can be spent or withdrawn from your IWP Account immediately.

Who can I send money to?

You can send money to friends, relatives and merchants as long as they have a Silver level or above account with us.

How will the recipient know I’ve sent them money?

The money you send will be automatically credited to the recipient's IWP Account. They will see the incoming transfer in their IWP Account statement.

Can I cancel a money transfer after I’ve sent it?

Once you have confirmed and sent your money transfer, you cannot cancel it. If you have made an erroneous transfer, please report it to our 24/7 Customer Support Team.

Is it secure to send money with insta financial pay?

Sending money with instafinancepay is secure. We use the latest technology to provide you with a fast, secure way of transferring funds to and from our merchants and other instafinancepay account holders. The security and integrity of your personal information is our top priority, and in order to protect it, we employ all available measures so that you don't have to worry. You can read more about our secure technology here.

How much can I send using the money transfer service?

There is no limit for the minimum amount you can send. To view the limits for the maximum amount you can send, please visit our fees and limits page.

How much does it cost to send and receive money?

Sending money to other IWP Account holders is free of charge starting from Gold level. At Silver level the sender pays the fee for the money transfer: 1.50% (min 0.50 EUR).

Sending money to Instant Wallet Pay merchants is free of charge. Receiving money is free of charge.

Can I cancel a money transfer after I’ve sent it?

You can deposit funds on your IWP Account by using one or more of the following methods*: - Credit or debit card

  • Local bank deposit
  • Local Services
  • International bank deposit
  • Alternative currency deposit

For deposit methods instructions and for the full list of available deposit options, log into your IWP Account and go to the "Deposit" section on the left-hand menu.

* To countries where Instant Wallet Pay services are provided.